The Shelter is reopening:
The Inland Valley Humane Society & S.P.C.A will always be here for the homeless, abandoned, and neglected animals. As we open our doors to the public, we are taking steps to ensure the safety of both our community and our employees. Please see our modified operations below and avoid unnecessary visits to the shelter by opting for phone/online services, making adoption/redemption appointments and checking our website or social media for shelter updates.
Modified Office Hours
Monday – Saturday: 8:00 AM – 5:00 PM
Shelter Safety Measures
- Masks are required to be worn at all times by staff and visitors.
- Social Distancing Ground Markers to help maintain social distancing protocols recommended by the CDC.
- Social Distancing Signage throughout the facility to keep everyone safe while at the shelter.
- Limiting the number of visitors inside of the facility at once.
- Protective barriers in customer service for employee and customer safety.
- Door monitors to ensure limited capacity and safety guidelines being followed by all.
Thank you so much to those who could open their homes to a pet in need for the duration of our shelter’s closure to the public. Your compassion and kindness is truly appreciated.
Adoptions will now be conducted by APPOINTMENT ONLY. Appointments can also be made for a guided tour to see the available pets at our shelter.
Our staff is continuing the transportation of adopted animals to anyone in need as a safety precaution (ex. for seniors needing to continue socially distancing, those with pre-existing health conditions, etc.) in a 30-mile radius of our shelter only. If you would like to adopt one of our available pets you can get in touch with an Adoption Counselor by clicking here. Please include your name, address, phone number and several control numbers of the pets you think might be a match for you. Our staff will reach out to you to make an appointment
If you have lost your pet and believe your animal is at our shelter after viewing our online pet web-page, please make an appointment to visit the shelter by contacting firstname.lastname@example.org. If you find an animal with identification, please try to return the animal to its owner before contacting IVHS. You can post an ad for a lost or found pet on our website here: Lost & Found Pets
** Please be sure that there is space in your voicemail box in case you are unable to take our call, so that we can make an appointment for you to reunite with your pet.**
Our shelter is open to accepting stray animals while exercising our social distancing precautions. You can turn in a stray animal to our Animal Receiving Department during operating hours.
We understand that sometimes Good Samaritans come across helpless animals and rescue them to then bring to our shelter. We do ask that you continue to try and find the owner of the animal first either by calling the number on the pet’s tag or posting flyers around the area you found the animal and on social media. If the owner has not been found, we will care for the animal. Please contact us at 909-623-9777 if you find a stray animal during our operating hours of call our emergency line at at 909-594-9858 after hours.
Licenses can be processed online, over the phone by calling 909-623-9777 or in person during our operating hours (8:00 AM – 5:00 PM). Please avoid unnecessary visits to the shelter and consider paying for dog or cat licenses online or over the phone.
We are offering curbside veterinary appointments for animals fostered or adopted from our shelter only. Appointments can be made by contacting our Veterinary Services Department with the number provided on your pet’s foster/adoption paperwork. We are not offering vaccination clinics or outside appointments until further notice.
Our officers will continue to prioritize the welfare of animals in our community.
- Humane Investigations: Officers will continue to respond to calls about animal cruelty and abuse.
- Animal Control: Officers will continue to respond to calls about injured, aggressive or deceased animals in the public right of way.
- Wildlife Rescue: We will continue to care for injured wildlife and perform emergency rescues as needed. Wildlife that has been trapped needs to be released immediately. If the animal is injured, please contact us at 909-623-9777.
We understand that not everyone is able to open their homes to adopt an animal, but you can still help by making a donation. Please consider donating to help us continue our life-saving work as our shelter is their “home away from home”.
Program and service changes
Due to the State’s Orders and to comply with recommended public health protocols, we have temporarily changed and/or suspended some of our programs to minimize person to person contact:
- Clinic Services: Outside spay/neuter surgeries, micro-chipping, and vaccinations.
- Volunteers: We are requiring all volunteers to stay home and save lives during this time.
- Stray Cats: We ask that you refrain from trapping stray cats at this time. If a cat or animal has already been trapped, please release it. If the cat has been trapped and is injured, please contact our Emergency line at 909-594-9858.
Modified & Active Programs
- Owner Surrenders: We ask that you please keep your pet with you at this time. We are working with the public to offer options for help to those during this difficult time. Please contact us at 909-623-9777 with questions about surrendering your pet.
According to the Centers for Disease Control and the World Health Organization, there is no evidence that companion animals such as cats and dogs can spread the virus that causes COVID-19.
Thank you for your support and we will continue helping the vulnerable animals of our community.